Keeping EHRs Error-Free: The Value of Patient Engagement

May 3, 2012
12:00PM-1:30PM ET

COURSE DESCRIPTION:  

With the growing adoption and use of Electronic Health Records (EHRs), the patient's role in improving the quality of information in their electronic record is going to become increasingly important.  In this program, NORC at the University of Chicago will discuss its environmental scan on the role of patient engagement to improve data quality of EHRs.  The presentation will include an overview of the issues of data quality of medical records (paper and electronic) and the significant need to evaluate the role patients can potentially play for data quality improvement.  Other topics that will be covered include the state of the field on approaches, such as patient portals that large provider systems currently use to collect feedback from patients and examples of customer feedback tools from other industries. The presentation will conclude with next steps providers can take to understand and evaluate feedback mechanisms drawing from conclusions of the study.

FACULTY:

  • Erin Poetter, Consumer e-Health Policy Analyst, ONC
  • Prashila Dullabh MD, Project Lead, NORC at the University of Chicago 
  • Norman K. Sondheimer, Co-Director of the Electronic Enterprise Institute (EEI), University of Massachusetts Amherst 
  • Ethan Katsh, Professor of Legal Studies and Director, Center for Information Technology and Dispute Resolution (CITDR) 
  • Dave deBronkart, Cancer Survivor; Co-Chair, Society for Participatory Medicine
  • Kenneth Mandl, Associate Professor at Harvard Medical School; Director of the Intelligent Health Laboratory at the Children's Hospital Informatics Program

COURSE MATERIALS:

SUPPLEMENTAL MATERIALS

LATEST UPDATES
Date: Tuesday, July 16 12:00-1:30PM EST
Press release: NeHC Seeks More Clinician & Provider Participation, Creates Premium Program
Paul Uhrig, NeHC Treasurer and 2013 Board Member Named DirectTrust Vice Chair
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