Best Practices for Prioritizing and Phasing Implementation of HIE Services

Draft List of HIE Services

HIE Enabling Functions

Master Patient Index

Provider Directory

Connectivity to Electronic Health Records

Single Sign-On/Context Management

Direct/Secure Messaging

HISP Services

NwHIN Exchange Connectivity (Gateway to VA, CMS, CDC, etc.)

Connectivity to Other HIEs

Medical Device Interoperability

Remote Monitoring and Connectivity

Record Locator

Terminology Services

Technology to Enable Blue Button

Basic HIE Services

Clinical Care Summary (CCD, CCR, etc.)

Consultation/Referral/Non-Provider/Appointment (e.g. integration with community appointment tools)

E-Prescribing

·         Alerts to Providers – Drug Interactions

·         Alerts to Providers – Medication Allergy

Medication Reconciliation

Lab Orders Entry

Lab Results Delivery

Imaging Exchange

Advanced HIE Services

Claims or Eligibility Checking

Disease Registry

Immunization Registry

Public Health Reporting – Syndromic and Lab

Public Health Alerts

Clinical Decision Support

Tissue and Organ Donation Notification

Patient-Focused HIE Services

Alerts to Patients – Reminders and Drug Interaction

Patient-Provider Communication (secure email)

Remote Patient Visits

Provide Marketing or Education Materials Electronically

Patient Portal

Integrated PHR

Chronic Care Management

Quality Performance Reporting – Payers

Blue Button

Patient Consent Management

Value-Add HIE Services

Business Intelligence Analytics

Population Health Analytics

Quality Improvement Reporting – Providers

Quality Improvement Reporting – Payers  

Credentialing Services

Managed Care and Payer Care Management/Case Management Participation

Other Services Offered by HIEs

Group Purchasing

Technical Assistance (implementation)

Workflow Redesign for Providers

Hosting Helpdesk for Providers

Dissemination of Best Practices and Research